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Complete cPanel guide to Backup and Backup Wizard.

Introduction to cPanel Backup

The cPanel Control Panel is a widely used interface for administering web hosting accounts, including domains, websites, emails, and more. The ability to make and retrieve backups of your website and its data is an essential function. Backups are critical for disaster recovery, migration, and ensuring the safety of your website's content.

Types of Backups:

Full Backup: A full backup includes all website files, databases, emails, and configurations. It creates a snapshot of your entire account.

Partial Backup: This type of backup involves selecting specific parts of your account to back up. It's useful when you don't need everything in your account.

How to Perform Backups in cPanel

Full Backup

Log in to cPanel.

In the "Files" section, click on "Backup".

Click the "Download a Full Account Backup" button.

Choose a backup destination (Remote FTP Server, Home Directory, etc.).

Click "Generate Backup".

Partial Backup

Home Directory Backup:

Log in to cPanel.

In the "Files" section, click on "Backup".

Click the "Download a Home Directory Backup" button.

Choose a backup destination.

Click "Generate Backup".

Pros and Cons of cPanel Backups


Easy to use and readily available within the cPanel interface.

Provides flexible full and partial backup options.

Helps with scheduled backups automatically.

It helps migrate to a new host or restore from unforeseen issues.


Consumes server resources during backup generation.

Backup files can be large, causing storage concerns.

Limited ability to customize backup settings for advanced users.

Restoring from Backups in cPanel

Full Backup

Log in to cPanel.

In the "Files" section, click on "Backup".

Under "Restore a Full Backup/cpmove File," click "Choose File" and select your backup file.

Click "Upload".

Follow on-screen instructions to complete the restoration.

Partial Backup (Database)

Log in to cPanel.

In the "Databases" section, click on "phpMyAdmin".

Select the target database.

Click "Import" from the top menu.

Choose the backup file and click "Go".

Accounts Backup in cPanel

To retrieve a pre-existing entire backup file and save it to your computer, pick the preferred backup file by selecting its filename from the Account Backups menu.

Please be aware that the backup file adheres to the format backup-MM-DD-YYYY, wherein MM signifies the month, DD represents the day, and YYYY stands for the four-digit year.

Home Directory Backup File Contents

The home directory backup includes all files and folders within your account's home directory, typically containing your website's content (HTML, CSS, JavaScript, images, etc.), emails, and other user-specific data.

Situations to Contact Hosting Provider During Backup and Restoration in cPanel:

Technical Issues: If you encounter errors or technical problems during backups or restores.

Resource Usage: When backup processes impact your website's performance or server resources.

Large Backups: If your backup files are enormous and need storage solutions.

Backup Policy: To clarify backup retention policies for extended data retention.

Restoration Challenges: When errors arise during restoration, like data conflicts.

Customization: For advanced backup customization or automation assistance.

Backup Frequency: Setting up scheduled backups might need hosting provider help.

Data Integrity: Suspecting data corruption or loss during backup or restoration.

Website Migration: Moving your site may require migration services.

Emergencies: Critical failures or breaches need immediate hosting support.

Process of taking full and partial backups using the cPanel Backup Wizard

You can create backups for your entire website or specific sections through the Backup Wizard interface. Additionally, you can initiate a restoration process using the latest backup file.

Keep in mind: Proficient users might opt for the Backup interface (located at cPanel » Home » Files » Backup). The backup files are stored in tarball format, utilizing the .tar.gz file extension.

cPanel provides an intuitive interface for managing your backups. Here are the steps for both types of backups:

Full Backup

A full backup includes your website's files, databases, email accounts, and settings.

Log into cPanel.

Open your web browser and go to your cPanel login URL (usually https://yourdomain.com/cpanel). Please enter your username and password.

Find Backup Wizard

Once logged in, scroll down or use the search bar to find the "Backup Wizard" icon and click on it.

Backup Wizard Overview

You'll be presented with an overview of the Backup Wizard. Click the "Backup" button to proceed.

Backup Type Selection

Choose the "Full Backup" option.

Backup Destination

You have a choice as to where the backup is kept. The options include:

"Home Directory" (keep it on the server)

"Remote FTP Server" (keep it on an external server)

"Remote FTP Server (Passive Mode Transfer)" (same as above, with passive mode)

"Secure Copy (SCP)" (store it on another server using SCP)

"FTP" (download the backup to your computer)

Notification Email

If you'd like to be notified via email when a backup has been completed, enter that address here.

Initiate Backup

Click the "Generate Backup" button to start the backup process. Depending on the size of your website, this might take some time.

Backup Completion

You'll get an email telling you the backup is done. If you store the backup on the server, you can access it in the "Backup" section of cPanel.

Partial Backup

A partial backup allows you to choose specific parts of your website to back up, such as files or databases.

Log into cPanel

Follow the same steps as above to log into your cPanel account.

Access Backup Wizard

Find the "Backup Wizard" button and press it.

Backup Wizard Overview

From the Backup Wizard overview, click the "Backup" button.

Backup Type Selection

Choose the "Partial Backup" option this time.

Select Backup Contents

You will have options to choose what to include in the backup. That might include:

"Home Directory" (files)

"MySQL Databases" (databases)

Email forwarders and filters

Backup Destination and Options

Like the backup process, choose where to store the backup and enter a notification email.

Initiate Backup

Click the "Generate Backup" button to start the partial backup process.

Backup Completion

An email will be sent to you once the backup is complete. Access the backup files in the "Backup" section of cPanel if you store the backup on the server.


In conclusion, the cPanel guide to Backup and Backup Wizard has provided valuable insights into the critical practice of safeguarding your website's data and configurations.

Backups are the safety net that can rescue you from data loss, security breaches, or catastrophic server failures. Through the Backup Wizard in cPanel, you have learned how to create, manage, and restore backups efficiently.

Remember, a well-thought-out backup strategy is not just an option; it's necessary for anyone operating a website. Regularly scheduled backups, off-site storage, and understanding the different backup options available in cPanel are all essential components of a robust backup plan.

If you follow the steps in this manual, you can reduce the likelihood of experiencing data loss or system outages and strengthen the reliability of your online presence. Your data is precious, and investing time in setting up and maintaining backups through cPanel's Backup Wizard is a proactive step toward preserving it.

So, take the knowledge you've gained here and prioritize backup security in your web hosting journey.

Useful links / Resources

  • Backup for cPanel (Official guide)

  • Backup Wizard for cPanel (Official guide)

  • Support Article (in Spanish)

  • Support Article (in Portuguese)

  • Go back to Web750